MYGOPET
Frequently asked questions
Common questions about MYGOPET from 3G Electric.
What MYGOPET models are these parts compatible with?
The MYGOPET parts supplied by 3G Electric are designed for the PET-R, PET-RL, and PET-RLX series of electric pallet trucks. Each part listing includes a specific model number (e.g., PET-R, PET-RL, or PET-RLX) and often references Grainger item numbers 20YV85, 20YV86, or 20YV87. Always verify the exact model and Grainger number against your equipment before ordering to ensure fitment.
Are MYGOPET parts genuine OEM or aftermarket?
The parts listed under the MYGOPET brand are manufactured by MYGOPET and carry the MYGOPET brand name. They are designed as direct replacements for the original components on PET-R series pallet trucks. The manufacturer part numbers (MPNs) such as GR-C1, GR-B1-B, and GR-O4 correspond to MYGOPET's own catalog. 3G Electric does not specify whether these are OEM or aftermarket, but they are branded as MYGOPET and intended for use on MYGOPET equipment.
How do I confirm the correct MYGOPET part for my pallet truck?
Each MYGOPET part on 3G Electric's site lists the compatible Grainger item number (20YV85, 20YV86, or 20YV87) and the specific MYGOPET model (PET-R, PET-RL, or PET-RLX). Cross-reference these with your equipment's serial number or model plate. For example, the instrument pod (MPN GR-C1) is listed for use with model PET-RLX and Grainger item 20YV87. If your truck matches, the part should fit.
What is the typical lead time for MYGOPET parts from 3G Electric?
Lead times vary by SKU and current stock levels. 3G Electric maintains inventory of MYGOPET parts and provides logistics support for global shipping. For specific lead time estimates, contact 3G Electric directly or request a quote through the product page. The company does not publish standard lead times publicly, but their logistics network is designed to support international orders.
Can I return a MYGOPET part if it doesn't fit my equipment?
Return policies are determined by 3G Electric and may depend on the condition of the part and the reason for return. Since MYGOPET parts are application-specific, it is recommended to verify compatibility using the Grainger item number and model designation before purchase. For return authorization and any restocking fees, refer to 3G Electric's terms and conditions or contact their customer service team.
Does 3G Electric supply MYGOPET products?
Yes — 3G Electric (S) Pte. Ltd. supplies MYGOPET products. We stock the MYGOPET catalog and supply genuine factory-original products with full manufacturer warranty and technical support.











