HEATMATE
Frequently asked questions
Common questions about HEATMATE from 3G Electric.
What types of heating elements do HEATMATE heaters use?
HEATMATE heaters use radiant graphite elements. Graphite is a carbon-based material that heats up quickly and provides efficient infrared heat transfer. Unlike metal-coil elements, graphite elements are less prone to oxidation and can maintain consistent performance over time. This makes them suitable for applications requiring instant heat and durable operation in portable or suspended heaters.
Are HEATMATE heaters suitable for outdoor use?
Yes, certain HEATMATE models, such as the Double Patio Graphite Heater (HME-GD15), are designed for both indoor and outdoor use. These units are typically suspended or wall-mounted and rated for outdoor exposure, though they are not fully weatherproof. They should be installed in covered or semi-enclosed areas to protect against direct rain or snow. Always check the specific model's installation guidelines for outdoor suitability.
What is the beam pattern on HEATMATE infrared heaters?
HEATMATE infrared heaters, such as the HME-GS10(S) and HME-GS10(K), feature a 180° beam pattern. This wide-angle coverage allows the heater to distribute infrared heat across a broad area, making it effective for jobsites, garages, or open spaces. The beam pattern is fixed and designed to maximize heat dispersion from the graphite element.
Can HEATMATE heaters be mounted horizontally or vertically?
Yes, many HEATMATE suspended models, including the HME-GS10 series, support both horizontal and vertical mounting positions. This flexibility allows installation in various ceiling configurations or wall orientations. The heater's design includes mounting brackets that accommodate both orientations, and the unit should be secured according to the manufacturer's instructions to ensure proper heat distribution.
What voltage and phase do HEATMATE heaters require?
HEATMATE heaters are typically rated for 120V AC single-phase power. This standard voltage makes them compatible with common electrical outlets in residential and commercial settings. Models like the HME-GD15 and HME-GS10(S) operate at 120V AC, 1 phase, and are plug-in units, simplifying installation without the need for dedicated wiring.
What is the heating capacity of HEATMATE portable heaters?
HEATMATE portable heaters, such as the MH-G4(K) and SH-G420A(W), have a heating capacity of 1,433 BtuH. This capacity is suitable for spot heating in small to medium-sized rooms or offices. The wattage output for these models is 420 W, with two heat settings for adjustable comfort. For larger areas, higher-wattage models like the 1450 W Double Patio Heater are available.





