DYSON
Frequently asked questions
Common questions about DYSON from 3G Electric.
What are the key differences between the Dyson WD04 Short HV and WD04 Short LV hand dryer and faucet units?
The Dyson WD04 Short HV and WD04 Short LV are both single-post sensor bathroom faucets with integrated dryers, but they differ in voltage requirements. The HV model operates on high voltage (typically 220-240V AC), while the LV model runs on low voltage (typically 110-120V AC). Both have a brushed stainless steel finish, hardwired connection, and BSP pipe fittings. The choice depends on your facility's electrical supply; for example, in Singapore (230V), the HV model is standard, while in North America (120V), the LV model is appropriate. Neither includes a wall box, unlike the WD06 series.
Does the Dyson AM07 tower fan include a HEPA filter for air purification?
No, the Dyson AM07 oscillating tower fan is a cooling fan only and does not include a HEPA filter or air purification function. It uses Dyson's Air Multiplier technology to amplify airflow, but it is not designed for filtration. The AM07 has 10 speeds, oscillation, and a brushless DC motor, making it suitable for air circulation in home and office environments. For air purification, Dyson offers separate models like the Pure Cool series, which include HEPA and carbon filters. The AM07 is a stationary unit rated for 120V AC and is intended for general cooling, not air quality improvement.
What installation requirements are needed for the Dyson WD06 hand dryer and faucet unit?
The Dyson WD06 is a single-post sensor bathroom faucet with an integrated hand dryer, requiring hardwired electrical connection and a BSP (British Standard Pipe) water supply. It includes a wall box for mounting, which simplifies installation by providing a recessed enclosure for connections. The unit operates on standard voltage (typically 220-240V AC) and requires a dedicated circuit. The brushed stainless steel finish is corrosion-resistant, suitable for high-moisture environments. Installation should be performed by a licensed electrician and plumber to ensure compliance with local codes. The sensor activation reduces touch points, improving hygiene in commercial restrooms.
Can the Dyson AM07 tower fan be used in industrial settings like warehouses?
The Dyson AM07 tower fan is designed for home and office use, not for heavy industrial environments. It is a stationary unit with a plastic construction and a brushless DC motor, rated for indoor use only. In a warehouse or factory setting, factors like dust, debris, and high ceilings may reduce its effectiveness. For industrial air movement, consider commercial-grade fans with higher CFM ratings and robust enclosures. The AM07 is best suited for break rooms, offices, or light commercial spaces where quiet operation and oscillation are priorities. It operates on 120V AC and has 10 speeds for adjustable airflow.
What is the warranty coverage for Dyson products supplied by 3G Electric?
Dyson products supplied by 3G Electric come with the manufacturer's standard warranty, which typically covers defects in materials and workmanship for a period of two years from the date of purchase for most products. The warranty does not cover damage from improper installation, misuse, or normal wear and tear. For the hand dryer and faucet units (WD04, WD06), the warranty may include specific terms for the motor and electronic components. 3G Electric provides logistics support and can assist with warranty claims by directing buyers to Dyson's authorized service centers. Buyers should retain the original invoice and product serial number for warranty registration.
Does 3G Electric supply DYSON products?
Yes — 3G Electric (S) Pte. Ltd. supplies DYSON products. We stock the DYSON catalog and supply genuine factory-original products with full manufacturer warranty and technical support.





